At Blenders Eyewear, we strive to make your shopping experience as easy and enjoyable as possible. We understand that sometimes things don’t work out, and we want to make the return and exchange process as simple as possible.

If you’re not completely satisfied with your new sunglasses or other gear, we offer free returns and exchanges within 45 days of your purchase. There are no restocking fees, and if you’re in the continental USA, we’ll even cover the cost of getting the item back. All returned items should be in their original condition, and any apparel should have the tags still attached. Once we receive your return, we’ll process it and get you sorted—whether that means a refund or an exchange.

If you have any questions or need assistance during this process, we’re here to help. You can contact our team anytime for support, and we’ll guide you through the steps to make your return or exchange as hassle-free as possible.

For warranty-related issues, we’ve got you covered! Every pair of Blenders products comes with a 1-year limited warranty, so if there’s a manufacturing defect, we’ll work with you to resolve the issue. However, if your sunglasses were lost, stolen, or damaged due to personal mishaps (like sitting on them), they unfortunately aren’t covered under warranty. But, if the problem is related to craftsmanship or manufacturing, we’re happy to assist in resolving it.

For our snow gear—like goggles and helmets—we offer a lifetime warranty against defects in materials or manufacturing. If you experience any issues with your snow products, simply get in touch with us through email or by filling out a warranty claim form. If the damage is covered under our warranty, we’ll send you a free replacement.

We understand some purchases come with a bit of mystery, like when you choose our mystery pairs of sunglasses. While we can’t reveal the exact style, color, or shape of what you’ll receive, rest assured that we curate these sunglasses to fit various face shapes and sizes. They’re trendy and versatile, and although these mystery items are final sale, we promise they will deliver a fun and stylish surprise.

Regarding shipping, we process orders swiftly to ensure you get your gear on time. For standard orders, we typically ship within 1–3 business days, and for expedited shipping, your order will be on its way within 1–2 business days. For orders placed before 11 AM PST, we offer same-day shipping. If your order includes pre-order items, we’ll provide you with the expected ship date when you confirm your order. Shipping times may vary during high-demand periods, but we always keep you updated with tracking info once your order is shipped.

If you need to cancel or edit an order, we recommend reaching out as soon as possible to prevent any issues. We also offer the ability to combine discount codes, gift cards, and rewards points during checkout—just make sure to apply them all at the same time!

For any prescription orders, we require a current prescription that has been issued within the last two years. We cannot accept expired prescriptions or contact lens prescriptions. If your prescription is valid, we can process your order and deliver your custom lenses with the utmost care and precision. We also need your pupillary distance (PD) to ensure the lenses are aligned perfectly for you.

We hope these details help make your shopping experience easier! Feel free to explore our full product range, and if you need further assistance, we’re always available to help. Your satisfaction is our priority, and we’re here to support you every step of the way.